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    • how entertaining
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  Sara Rosinsky • Shiny Red Copy

sara's Shiny red blog

AI doesn’t care.

5/13/2024

7 Comments

 
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This morning, I encountered this piece of Priceline messaging.
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I looked at it for a ridiculously long time. I thought, “Is that Priceline’s tone now? I don't remember them sounding that way. Why on earth would they remove the ‘g’ at the end of ‘slashing’?”

I took a screenshot and kept thinking about it.

I wondered if there was some ad campaign I didn’t know about. Maybe there was some folksy Priceline spokesperson now. I looked up “Priceline TV ad” and sat through not one but two long pre-roll ads just to access the latest Priceline Super Bowl creation.

Nope, that didn’t explain it.

I thought I’d go to the Priceline website on my laptop. Maybe I’d discover some site-wide brand tone that would make everything make sense. 

And that’s when I discovered Penny.
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Ohhhhhhh. Now everything began to make sense. (Why did it take me so long to figure this out?)

I decided to go right to the horse’s robotic mouth:
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There you have it. AI says that “price-slashin’” is “just a fun and informal way to describe” something.

No, it’s not. It’s weird and awkward and distractingly hokey. It took up a lot of my brain-space today.

So let me say this to Priceline and others of their ilk. Please listen to this living, breathing, HUMAN copywriter. Your brand matters. It is the lifeblood, the heartbeat, the personality of your company. With just a pinch of exaggeration and poetic license I’ll say that it’s the very soul of your company. It’s what makes human beings (read: customers, potential customers, partners, etc.) remember you. Understand you. And ideally, LIKE you. Take care of your brand, for crying out loud!

Penny and the rest of her AI brethren do not care about your brand. The question is, do you?
7 Comments

Don’t hate the semicolon; put it to work.

5/5/2024

4 Comments

 
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Recently I gave a CreativeMornings FieldTrip presentation online. I began by asking attendees what words, punctuation, or grammar they struggle with the most. Several people mentioned the semicolon, and one participant wrote this:​
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The poor little semicolon! So misunderstood! So unfairly reviled! Even after serving us for so many years as the friendly emoticon wink. ;-)

Please allow me to demystify my friend the semicolon. I want to allay your fears and enable your enjoyment. 

First, forget the word colon and instead think of the semicolon as a period riding around on the shoulders of a comma. It’s kind of like a hybrid of those two punctuation marks, but it has very specific uses. Two, to be exact.

1) It enables two conceptually connected sentences to hold hands.

Sometimes you’ll have two sentences that feel like they belong together. Rather than separating them with a harsh full-stop period, you can let them indulge in a public display of affection by placing a semicolon between them. Like so:

You want to raise Madagascar hissing cockroaches; I want a divorce.

I guess I’m past due for an oil change; my engine appears to have caught fire.

His phone never leaves his hands; I shudder to think of the microbes it hosts.

That “man of God” sure owns a lot of Lamborghinis; I guess he’s answered the age-old question, “What would Jesus drive?”


(Notice that the first letter following the semicolon doesn’t get capitalized unless it’s a proper noun or the word I. You’ve turned two sentences into one.)

​2) It tidies up and clarifies complex lists.

Usually when you punctuate a series of things, commas will easily do the job of separating one thing from the next. Like this:

I notice you’re buying rubber gloves, a ski mask, a gun, and bleach.* Got plans for the weekend?

But sometimes, the items in your series are complex:
  • Bacon Level, Alabama
  • French Lick, Indiana
  • Zzyzx, California

In this case, you could use semicolons to separate the three listed places:

The shell corporation had offices in Bacon Level, Alabama; French Lick, Indiana; and Zzyzx, California.

Those semicolons reduce the chaos and make things easier to read, right?

Another example might be:

The featured speakers at the triplets convention were Huey, Louie, and Dewey Gravelpit; Sandy, Mandy, and Candy Shrinklepie; and Ed, Ned, and Fred Pseudonym.

That’s it! Now you know how to use the semicolon!

To review: You can use a semicolon 1) to bring two sentences together or 2) to keep several complicated phrases apart. Either way, it’s making the world a better place.

Thanks, semicolon; I'm sorry I've been bad-mouthing you for so long.
​
The semicolon never hurt anybody; it only wants to help.

You don’t need a PhD to use a semicolon; it’s here for everybody.

I could keep doing this all day; instead, I’ll let you go forth and punctuate.

*The comma after “gun” is a serial (or Oxford) comma. Some style guides include them; others don’t. I use serial commas because I believe they improve clarity.
4 Comments

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